Jennifer Roecklein, MA, CPHQ

• Vice President of Administration

Ms. Roecklein is a Certified Professional in Healthcare Quality (CPHQ) who has been working in the field of mental health and substance use since 2011 and joined the Child & Family Center team in 2018.

Jennifer has served in various quality related roles with increasing scope of responsibility over safety, client experience, compliance, and licensing and accreditation. Jennifer has supported two agencies in achieving and sustaining accreditation, including Child & Family Center’s accreditation through The Joint Commission.

Jennifer is a certified Nonviolent Crisis Intervention trainer with over 150 hours of training experience and has experience building and leading health and safety teams and facilitating health and safety training and education.

As Vice President of Administration, Jennifer is responsible for oversight of quality, compliance, student training, IT, facilities, and administrative operations. Jennifer is the Chair of the Quality Improvement Committee and Risk Management Committee, as well as the facilitator for the Cultural Awareness Team and the Diversity, Equity & Inclusion Reading Club.

Jennifer holds a Master’s degree in Politics, Economics and Business, with an emphasis in Nonprofit Leadership, from Claremont Graduate University.